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Doc’s Little Gem Diner in Syracuse, New York is up for sale. Once again, we have yet another diner case study on how not to run your diner. Another “I told you so”. Despite all efforts from diner people for over a decade, Doc argued for too long that people should be able to smoke in his diner, and as a result he lost alot of customers. From my own experiences, and having spent considerable time in Syracuse, I never ate at Doc’s because of the smoking. I spent my diner $ elsewhere.
Doc also disliked Syracuse, New York Fire Dept regulations too, so instead of finding a more eye-pleasing solution, he bludgeoned his diner to spite them all — cutting awful holes in the Formica ceiling and installing an unsightly sprinkler system — the cheapest type he could install — just to prove his point. Ugly, exposed bare, unpainted metal pipes running the length of the diner ceiling. The only thing he accomplished was making his diner feel even more depressing inside. Low rent.

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